Privacy Policy

Last updated: January 2026

Information We Collect

When you book a session or contact us, we collect personal information including your name, email address, phone number, university affiliation, and any additional information you choose to provide about your career goals.

How We Use Your Information

We use your information to:

  • Schedule and conduct coaching sessions
  • Communicate with you about bookings and services
  • Process payments securely
  • Improve our services based on feedback
  • Send occasional updates about services (with your consent)

Data Protection

We take the security of your personal information seriously. All payment processing is handled through Stripe, a PCI-compliant payment processor. We do not store credit card details on our servers. Your personal data is stored securely and is only accessed by authorised personnel.

Session Recordings

With your explicit consent, coaching sessions may be recorded for your personal review. These recordings are shared only with you and are deleted after 30 days unless you request otherwise.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at privacy@careercatalyst.com.au